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Privacy Policy

Last Updated November 17th 2016

Search A Tutor ("Search A Tutor") is committed to safeguarding the privacy of your information. This Privacy Policy is designed to help you understand how we collect, transmit, and store information about our Users. The term “you” or “You” or “User” or “Users” shall refer to Students, Tutors or any person who views, uses, accesses, browses or submits any content or material to the Search A Tutor website (“Site”).  By using the Site, you are agreeing to the terms of this Privacy Policy and, as applicable, the Search A Tutor Terms of Use.

Information we collect

In order to help you get the most out of our Site, we collect User submitted personally identifiable information. This includes collecting information you provide when creating an account, creating or editing your profile, uploading content such as profile photographs, providing a profile description, connecting or communicating with us via third party social media sites, sending us emails or communicating with us or with others through the site. This information is needed to connect Students with Tutors.  Such information may include your name, password, postal code, email address, and phone number for communication purposes. Information may be submitted via the Site or through email when communicating with Search A Tutor.  Personal information we collect may be used by Search A Tutor for billing purposes and provision of services to Users; communication with you; and internal auditing. We may also use the information that we collect to confirm that you are authorized to use the Site and to fulfill a requested transaction, including the processing of payments. As detailed in the "Data Transmission and Storage" section below, we use Secure Socket Layer (SSL) encryption on any page of the Site where we ask you to submit personally identifiable information and encrypt all such information for safe storage in our system.  
Your registration and/or participation in our Site may be canceled without notice if at any time we discover that you have provided false information or violated any term of this Privacy Policy or our Terms of Use.

We also gather non-personally identifiable information when you use the site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the site. This data is used to better understand and enhance the user experience on the site.

Data transmission and storage

Search A Tutor is committed to keeping your information private and secure. We use industry-standard 128-bit SSL encryption when collecting and transmitting your information through the system. Once information has been collected, we encrypt sensitive data in our database for added security. Search A Tutor also uses firewalls and hardware monitoring across our system to protect against unauthorized access. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Search A Tutor may transmit personal information outside your jurisdiction of residence. Search A Tutor remains responsible for personal information that is transferred to a third party abroad for processing or to support our Site. Any personal information transferred to a third party for data processing is subject, by law, to a comparable level of protection as that provided by Search A Tutor. A “comparable level of protection” means a level of protection generally equivalent to that provided by Search A Tutor.

Financial information

All financial information is collected securely and encrypted in our system in full compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Use of cookies

Search A Tutor uses cookies to help create a better user experience. A cookie is a small text file that is sent to your browser from a web server and may be stored on your computer’s hard drive. Search A Tutor uses cookies to better customize your experience on the site based on user attributes like your location and account preferences. No personally identifiable information is stored in our cookies. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of Search A Tutor services that require cookies.

Information sharing

Search A Tutor shares a minimum amount of information between Tutors and Students in order to facilitate the arrangement of tutoring sessions; namely, LIST INFORMATION SHARED HERE. Search A Tutor does not disclose or sell your personally identifiable information without your consent. We reserve the right to release non-personally identifiable information collected in aggregate, however.

Information retention

Search A Tutor retains your personal information as long as you have an active account with us. If you have not logged into your account for 365 days, your account becomes inactive and we will delete it and the personal information we have collected from you.

Minors

Search A Tutor does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Search A Tutor. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us via email to have this information removed. ALL CONTACT, INCLUDING TUTORING SESSIONS, BETWEEN A TUTOR AND ANY MINOR SHOULD, OF COURSE, ONLY TAKE PLACE IN A SUPERVISED SETTING.

Legal requests and business transfers

Search A Tutor may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service. In the event of a change in control of Search A Tutor’s business, personal information may be exchanged as part of a merger, sale, or other business transfer. If such a transfer makes a material change to this Privacy Policy, we will notify you of any changes.

Your choices

Please remember to help keep the site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact Search A Tutor via email for additional assistance.
Search A Tutor may send you email communications periodically about the status of your account or requests for tutor reviews. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service.

Access to your personal information

You retain all rights to your personal information and can access it anytime. In addition, Search A Tutor takes reasonable steps to allow you to correct, amend or delete personal information that is shown to be inaccurate or incomplete.

If you have any questions about your personal information or this policy, please contact us at info@searchatutor.ca

Privacy policy changes

Search A Tutor reserves the right to change this Privacy Policy, from time to time, due to modifications to the site’s features and functionality. We will post any changes here and indicate the new effective date of the Privacy Policy at the top of the document. We encourage you to review the Privacy Policy for any updates while you are an active user of the Site.

Contact information

Direct all questions regarding this Privacy Policy through Contact Us found in the About Us page or email us directly at info@searchatutor.ca.